Management Development Program

Our Management Development Program is designed to allow managers and leaders identify their capability gaps to best practice people and team development.

The program consists of nine, one day, modules which are typically delivered over a 9 week period. Designed to challenge existing behaviour through workplace based scenarios and role play, managers begin to identify opportunities to change how they approach common people management and team effectiveness challenges.

To ensure learnings are implemented from day 1 post training, candidates develop individual workplace based action plans. Action plans are reviewed at the start of the next module and consolidated for group discussion and learning.

Module 1 Manager Skills Level 1

THE MANAGER'S ROLE
LEADERSHIP STYLES
LEADERSHIP QUALITIES
SETTING OBJECTIVES
EFFECTIVE DELEGATION
MOTIVATING PEOPLE

Module 2 Manager Skills Level 2

THE IMPORTANCE OF COHESIVE GROUPS
TEAM BUILDING
HOLDING EFFECTIVE TEAM/BRIEFING MEETINGS
DEALING WITH CONFLICT
COUNSELLING/DISCIPLINING THE POOR PERFORMER

Module 3 Manager Skills Level 2

SWOT ANALYSIS TO DEVELOP TEAMS
HANDLING CHANGE
PROBLEM SOLVING AND DECISION MAKING
EFECTIVE PLANNING



Module 4 Communication Skills

WHAT DOES GOOD COMMUNICATION LOOK LIKE?
VERBAL BEHAVIOUR
NON VERBAL COMMUNICATION
ASSERTIVENESS
IMPROVING WRITTEN COMMUNICATION SKILLS

MODULE 5- PRESENTATION SKILLS

PRESENTATION PLANNING AND PREPARATION
HOW TO STRUCTURE AND DELIVER A PRESENTATION
UNDERSTAND THE IMPORTANCE OF BODY LANGUAGE
PRESENTATION DELIVERY
PRESENTATION SKILLS FEEDBACK SUMMARY

Module 6 TIME MANAGEMENT

THE NEED TO MANAGE OUR TIME
EFFECTIVE TIME MANAGEMENT
SELF-ORGANISATION AND PRIORITISING
TIME MANAGEMENT CHECK LIST



MODULE 7 – COACHING & APPRAISAL SKILLS

COACHING AND STAFF DEVELOPMENT
LEARNING STYLES
THE BENEFITS OF APPRAISALS
THE APPRAISAL SYSTEM
CONDUCTING THE APPRAISAL INTERVIEW

MODULE 8-RECRUITMENT & INDUCTIONS

PRE-INTERVIEW ADMINISTRATION
THE INTERVIEW
POST-INTERVIEW ADMINISTRATION
INTERVIEW PRACTICE AND ANALYSIS
INDUCTION CHECKLIST

MODULE 9 – CONSOLIDATION

WELCOME BY SENIOR MANAGEMENT
ACTION PLAN PRESENTATIONS MODULE 1-8
LEARNING OUTCOMES & BUSINESS BENEFITS
CERTIFICATION CEREMONY
Trainers
Training Events
Industries
+ People Trained