For anyone in the business of providing a product or service to customers, satisfied customers are the priority. Especially in today’s increasingly competitive and disruptive environment.
Companies across a diverse range of industries - including manufacturing, retail, financial services, healthcare and even education - have reaped the benefits of applying Lean to meet (and exceed) customer needs.
In this blog post, we home in on three global brands internationally recognised for having built and adapted their business operations around a Lean methodology. We explore how Lean has enabled them to consistently achieve high customer satisfaction levels around the world.